Deppon Express "Broke The Ice" In The Clothing Market, And 180 Days Of Efficient Service Won Favor

Qiantang Building occupies an important position in the clothing industry of Zhengzhou, Henan Province. There are many merchants and goods here, and a large number of clothes are sent to all parts of the country every day. With the continuous evolution of the market environment, merchants have increasingly high requirements for logistics services. The service story of Li Peijie, a Deppon courier, is a vivid epitome of Deppon Express's deep cultivation in the clothing wholesale market. With 180 days' efforts, he sketched a vivid picture of logistics people working together with merchants, and also made more merchants feel the professional service and meticulous patience of Deppon Express.

take root frontline, 180 days from cold to trust

At one o'clock in the morning, the Qiantang Building was still brightly lit. When Li Peijie, a Deppon courier, carried the last truck of clothing packages onto the truck, the work clothes were soaked with sweat. This is the fifth day after the Spring Festival in 2025, and most of his peers have not yet returned to work. He has already started to help merchants pack goods and then pull them back to the company's outlets. It often ends at two or three o'clock in the morning. The next day, he will also focus on the early bus to deliver the goods. With such efficient service, Li Peijie helped customers achieve a daily delivery of 5000 yuan after the start of the Spring Festival. Half a year ago, this merchant did not have any cooperation with Deppon Express.

One day half a year ago, Li Peijie found on the third floor of Qiantang Building that there were a mountain of packages waiting to be sent in a new merchant. When asking whether to send express delivery for the first time, there was a silent response from the whole audience. Li Peijie did not give up, and then started the continuous follow-up mode: he went to the store three or four times a day to ask about the logistics needs, even though there was no response from more than 20 clerks, he did not give up. On the seventh day, Li Peijie finally ushered in a turnaround, and the merchant issued a dozen goods on trial. He followed up the status of goods in the whole process, took the initiative to synchronize progress, and his careful service impressed customers deeply on Deppon Express. On the fifth day of delivery, the merchant has delivered more than 30 tickets. Li Peijie's professional services have won the merchant's commitment of "as long as you send express delivery, you should give priority to Debang!", which means heavy trust.

From the initial exploratory delivery to becoming a long-term partner, Li Peijie proved with practical actions that service quality is the key to win the market. Today, Deppon Express has become the cooperative logistics of many businesses in Qiantang Building.

Multidimensional measures upgrade ， Capillary network make High quality service

On April 23, Deppon Express launched clothing market promotion activities in Zhengzhou Yinji Plaza. At the event site, Deppon Express staff distributed rhubarb bags and customized gifts on the site, and the courier provided real-time collection and business question answering services to help merchants solve their logistics needs in a one-stop manner.

In clothing wholesale markets such as Qiantang Building, offline wholesale, live broadcast, online stores and other business models have promoted the demand for logistics services to become more diversified. In peak season, the volume of goods shipped increases sharply, which is more sensitive to the efficiency of logistics performance. At the same time, high-end footwear and other goods have put forward higher requirements for the protection of packaging. The complex process of cargo damage compensation has also brought some trouble to merchants. In response to these industry pain points, Deppon Express launched five targeted service initiatives.

In terms of transportation mode, Deppon Express integrates resources such as special cars, high-speed trains and air transportation, and provides three kinds of door-to-door services of "the same day, the next day and the next day", which can be delivered within six hours at the earliest, improving the performance efficiency of merchants, and easily coping with the timeliness challenges of shipment in peak seasons. In terms of service guarantee, special personnel are assigned to provide on-site services to achieve the goal of "get the goods as you go", which can provide customized needs such as multi store deployment, unified delivery, and collection at a specified time. In the packaging process, special rhubarb bags were customized and 100000 "rhubarb bags" were free of charge, highlighting the regional characteristics, assisting customers in on-site packaging, adding protective angles, and comprehensively ensuring the safety of goods.

At the same time, Deppon Express regards the low damage rate as one of the core competitiveness of the bulky business, and continues to increase the input of human, financial and material resources. On the one hand, deep research and development of science and technology, application of smart terminals, smart stations and other systems; On the other hand, we strengthened the basic management of all links of receiving, transferring and dispatching, greatly simplified the cargo damage compensation process, and optimized the after-sales experience in an all-round way.

For 26 years, Deppon Express has built a detailed service network and a strong service capability by virtue of 93.9% of its township coverage, business coverage in more than 220 countries and regions, nearly 10000 business outlets, 190 distribution centers and 140000+delivery teams, and then turned it into a core competitiveness of the garment market. In the daily cargo flow of Qiantang Building, Deppon couriers like Li Peijie provide high-quality services for merchants with their professional services and meticulous patience. In the future, Deppon Express will continue to cultivate the clothing market, help merchants expand their business with better services, and jointly meet the challenges and opportunities of the market.