Why Do Scientific And Technological Innovations In Textile And Garment Industry Fail Frequently?
Why scientific research innovation has failed repeatedly? This is the most fundamental problem that puzzles scientific and technological personnel. Of course, we can sum up a lot of reasons from all aspects, but none of them is viewed and understood from the psychological point of view.
Recently, I read a report on Grof, former chairman of Intel. He said that we must adhere to 10 times of efficiency and innovation, and the new product has 10 times performance improvement compared with the old product, so that we can overcome the two-way psychological bias between consumers and producers. Figured out the reason is helpful to understand the reason for the success or failure of the new product.
John T. Gourville, an American scholar, published his research in Harvard Business Review. Consumer The advantage of a favorite product, or the product characteristics that consumers are accustomed to, is cancelled. Consumers will ask for 3 times the compensation.
A convincing example of this study is that if you take your cell phone now, you can only use a fixed telephone. Economically, if you spend 600 yuan a month on mobile phone calls, 100 yuan will be a call fee, and 500 yuan will be paid to the roaming and wireless of the communications company. link The "mobile convenience fee". Now your mobile phone qualification will be cancelled. During that time, you can't use other people's mobile phone, but you can use any fixed telephone. I know that you are used to using mobile phones, and now you have to be fixed on the landline, or even the public telephone, which obviously brings you a lot of inconvenience. To this end, I am willing to compensate you. How much do you think the compensation is fair?
Scholars have investigated a lot of people on this issue. No one answered less than 500 yuan, and most people answered 2000 to 3000 yuan. An entrepreneur even asked for a compensation of 1 million yuan.
1 million yuan is certainly a bit more, but we can fully understand the feelings of entrepreneurs. Sometimes the value of a telephone may exceed 1 million yuan. This is a very critical question. Clearly, consumers only spend 500 yuan on mobile convenience. Why is the compensation demanded far more than 500 yuan after being cancelled?
The reason is that once consumers use and enjoy some of the functions of the product, such as the convenience of mobile phones, they will attach their emotions to this functional feature. The longer they use, the deeper they fall into it. Now, mobile phones have become a part of consumer life. If anyone dares to cancel this privilege, the compensation demanded by consumers is not only the performance of the original product, but also the compensation for all the emotion they invested.
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